1. This privacy notice governs the processing of any personal information collected by us through

our website at www.alberr.org (‘Site’), and in our other dealings with you, our donors. Our primary

goal in collecting information is to provide you with a smooth and efficient experience while using

our services.

2. Alberr is a charity registered in England and Wales with charity number 1208169 (‘we’, ‘us’,

‘our’, ‘the charity’).

3. We are a ‘Data Controller’ for the purposes of the current Data Protection Act 2018.

4. We will comply with data protection law and principles, which means that your information will

be:

• Used lawfully, fairly and in a transparent way;
• Collected only for valid purposes that we have clearly explained to you and not used
• in any way that is incompatible with those purposes.
• Relevant to the purposes we have told you about and limited only to those purposes.
• Accurate and kept up to date.
• Kept only as long as necessary for the purposes we have told you about.
• Kept securely.

5. We will only use your personal information when the law allows us to. Most commonly, we will

use your personal data in the following circumstances:

Where you have given your consent.

Where we need to perform the contract we are about to enter into or have entered into with

you.

Where it is necessary for our legitimate interests (or those of a third party) and your interests

and fundamental rights do not override those interests.

Where we need to comply with a legal or regulatory obligation.

We will use the following methods to get your consent:

Giving us your permission verbally, such as by telephone;

Ticking a box, clicking an icon on our Site;

Sending an email, submitting a form, or subscribing to a service.

When we seek your consent to using your personal information, we will tell you what we

want to use it for and, other than as described in this policy, we won’t use it for any other

purpose.

6. We may collect, store and use the following kinds of personal data:

Your name, contact details (address, email address and telephone number);

Payment details used to make donations;

Information about your computer and your visits to and use of this website, such as your IP

address, geographical location, browser type, referral source, length of visit and number of

page views;

Information that you provide to us for the purpose of registering with us;

Information that you provide to us for the purpose of subscribing to our website services,

email notifications, text shots, online feedback including blogs, adding comments and

discussion forum; any other information that you send to us.

We do not normally collect ‘special categories’ of personal data from our donors or users of

our Site. In the event that you provide us with any special category data, we will take extra

care to ensure your rights are protected.

If you are an active donor or if you otherwise subscribe to our email service, we will contact you

periodically with information regarding our projects around the world as well as current appeals and

campaigns. If at any time, you prefer not to receive such emails and information from us, please

click on the unsubscribe link at the bottom of every email.

If you have any queries please contact us on:

By Email: info@alberr.org

By Phone: +447570124004 (Monday-Friday 9:00am-6:00pm)

By Post: 8 Christabelle Lane, Blackburn BB2 7FZ, UK

Similarly to opt out of our text and email, mail communications, you may use any of the above

means of contacting us.

7. Alberr uses cookies on the Site. A cookie is a text file sent by a web server to a web browser and

stored by the browser. The text file is then sent back to the server each time the browser requests a

page from the server. This enables the web server to identify and track the web browser. We may

send a cookie which may be stored by your browser on your computer’s hard drive. We may use the

information we obtain from the cookie in the administration of this website, to improve the

website’s usability and for marketing purposes. We may also use that information to recognize your

computer when you visit our website and to personalize our website for you. If you do not wish to

receive cookies, you can easily modify your web browser to refuse cookies, or to notify you when

you receive a new cookie. However, this can have a negative impact on the usability of many

websites, including this one.

For more information generally on cookies and how to disable them please go to the Information

Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies.

[We use Google Analytics to analyze the use of this website. Google Analytics generates statistical

and other information about website use by means of cookies. Google will store this information.

Google’s privacy notice is available at: http://www.google.com/privacypolicy.html.

The information generated by the cookie about your use of the Site (including your IP address) will

be transmitted to and stored by Google on servers in the United States. Google will use this

information for the purpose of evaluating your use of the Site, compiling reports on Site activity for

operators and providing other services relating to website activity and internet usage. Google may

also transfer this information to third parties where required to do so by law, or where such third

parties process the information on Google’s behalf. Google will not associate your IP address with

any other data held by Google.

Google lists the cookies used by their analytics service on the following web page:

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.

8. We may use your personal information to:

Enable the donation to be processed.

Communicate with you and improve our communication efforts.

Statistically analyse Site usage.

Improve our content.

Customise our Site’s content, layout, and services.

We believe these uses allow us to improve our Site and better tailor it to meet our users’

needs.

We do not sell or otherwise transfer your details to any third parties. The only exception to this is

when you are using our secure online donation pages you are going through to a secure payment

provider approved by the banking industry.

We will not provide your personal information to any third parties for the purpose of direct

marketing.

Please note that we may process your personal information without your knowledge or consent, in

compliance with the above rules, where this is required or permitted by law.

9. In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this

privacy notice, we may disclose information about you to the extent that we are required to do so by

law; in connection with any legal proceedings or prospective legal proceedings; in order to

establish, exercise or defend our legal rights (including providing information to others for purpose

of fraud prevention and reducing credit risk). Except as provided in this privacy notice, we will not

provide your information to third parties.

10. Information that we collect may be stored and processed in and transferred between any of the

countries in which we operate in order to enable us to use the information in accordance with this

privacy notice. If you are in the EEA, information which you provide may be transferred to

countries which do not have data protection laws equivalent to those in force in the EEA. In these

cases, we will ensure that appropriate safeguards are in place by:

Entering a binding written agreement with each of our international entities which adopts standard

data protection clauses as approved by the European Commission.

Adopting binding corporate rules in relation to each of our international entities, which govern the

protection of your information and your rights.

11. We will take reasonable technical and organisational precautions to prevent the loss, misuse or

alteration of your personal information. Of course, data transmission over the internet is inherently

insecure and we cannot guarantee the security of data sent over the internet. You are responsible for

keeping your password and user details confidential.<br.

12. We will only retain your personal information for as long as necessary to fulfil the purposes we

collected it for, including for the purposes of satisfying any legal, accounting, or reporting

requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and

sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of

your personal data, the purposes for which we process your personal data and whether we can

achieve those purposes through other means, and the applicable legal requirements.

Details of retention periods for different aspects of your personal information are available in our

retention policy which you can request from us by contacting us.

13. It is important that the personal information we hold about you is accurate and current. Please

keep us informed if your personal information changes during your business relationship with us.

Under certain circumstances, by law you have the right to:

1. Request access to your personal information (commonly known as a ‘data

subject access request’). This enables you to receive a copy of the personal

information we hold about you and to check that we are lawfully processing

it.

2. Request correction of the personal information that we hold about you. This

enables you to have any incomplete or inaccurate information we hold about

you corrected.

3. Request erasure of your personal information. This enables you to ask us to

delete or remove personal information where there is no good reason for us

continuing to process it. You also have the right to ask us to delete or remove

your personal information where you have exercised your right to object to

processing (see below).

Object to processing of your personal information where we are relying on a legitimate interest (or

those of a third party) and there is something about your particular situation which makes you want

to object to processing on this ground. You also have the right to object where we are processing

your personal information for direct marketing purposes.

• Request the restriction of processing of your personal information. This enables you to ask
• us to suspend the processing of personal information about you, for example if you want usto establish its accuracy or the reason for processing it.
• Request the transfer of your personal information to another party.
• If you want to review, verify, correct or request erasure of your personal information, objectto the processing of your personal data, or request that we transfer a copy of your personalinformation to another party, please contact info@alberr.org. Please note, there are some

  specific circumstances where these rights do not apply and we can refuse to deal with your

  request.

You will not have to pay a fee to access your personal information (or to exercise any of the other

rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or

excessive. Alternatively, we may refuse to comply with the request in such circumstances.

We may need to request specific information from you to help us confirm your identity and ensure

your right to access the information (or to exercise any of your other rights). This is another

appropriate security measure to ensure that personal information is not disclosed to any person who

has no right to receive it.

14. In the limited circumstances where you may have provided your consent to the collection,

processing and transfer of your personal information for a specific purpose, you have the right to

withdraw your consent for that specific processing at any time. To withdraw your consent, please

contact info@alberr.org. Once we have received notification that you have withdrawn your

consent, we will no longer process your information for the purpose or purposes you originally

agreed to, unless we have another legitimate basis for doing so in law.

15. We take any complaints we receive about the collection and use of personal information very

seriously. We would encourage you to bring it to our attention if you think that our collection or use

of information is unfair, misleading or inappropriate. You can make a complaint at any time by

contacting us (see contact details section below).

If you think our collection or use of personal information is unfair, misleading or inappropriate or if

you have concerns about the security of your personal information, you also have the right to make

a complaint to the Information Commissioner’s Office. You can contact the Information

Commissioner’s Office at the following address:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Contact us:

Email: info@alberr.org

Address: Alberr, 8 Christabelle Lane, Blackburn BB2 7FZ, UK

Tel:+447570124004(Monday-Friday 9:00am-6:00pm)

16. The website contains links to other websites. We are not responsible for the privacy policies or

practices of third party websites.

17. The accuracy of your individual identifying information is important to Alberr. We are working

on ways to make it easier for you to review and correct the information that Alberr maintains about

you.

In the meantime, if you change your email address or any of the other information we hold is

inaccurate or out of date, please email us at info@alberr.org, or write to Customer Services, Alberr,

8 Christabelle Lane, Blackburn BB2 7FZ, United Kingdom with the details.

18. We do not store credit card details nor do we share donors and supporters and beneficiaries

details with any third parties.

19. We may update this privacy notice from time to time by posting a new version on our website.

20. If you have any concerns about this privacy notice or our treatment of your personal data, please

contact info@alberr.org