Legal & Policies

1. Introduction

At ALBERR Charity Organisation ("we", "our", "us"), your privacy is of utmost importance. This policy explains how we collect, store, and process your personal data when you use our website, make a donation, or engage with our services.

2. Data We Collect

• •Personal Information: Name, email, phone number, address (required for Gift Aid).
• •Financial Information: Payment details are processed securely by our payment provider (Stripe). We do not store full credit card numbers.
• •Usage Data: Information on how you navigate our website (via cookies and analytics).

3. How We Use Your Data

We use your data to processing donations, claiming Gift Aid on your behalf, providing you with campaign updates (if opted in), and improving our website's user experience.

4. Data Sharing and Security

We will never sell your personal data. We only share data with trusted third parties (like Stripe for payments or HMRC for Gift Aid) strictly necessary for operational purposes. We employ robust security measures to protect your data from unauthorized access.

5. Your Rights

Under the GDPR, you have the right to access, correct, or request deletion of your data. Contact us at info@alberr.org to exercise these rights.

1. What are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us understand how you use the site and allow us to provide a better, more personalized experience.

2. Types of Cookies We Use

• •Strictly Necessary Cookies: Essential for the website to function (e.g., remembering items in a donation flow). Cannot be switched off.
• •Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve website performance.
• •Functionality Cookies: Used to recognize you when you return to our website, allowing us to personalize content.

3. Managing Cookies

You can set your browser to refuse all or some browser cookies. However, if you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

1. Commitment to Safeguarding

ALBERR Charity Organisation is deeply committed to protecting the safety, welfare, and rights of all individuals who come into contact with our staff, volunteers, and programs. We maintain a zero-tolerance approach towards abuse, exploitation, and harassment.

2. Scope

This policy applies to all trustees, employees, volunteers, contractors, and partners working on behalf of ALBERR, domestically or internationally.

3. Core Principles

• •The welfare of the child and vulnerable adult is paramount.
• •All individuals have equal rights to protection from all types of harm or abuse.
• •Safeguarding is everyone's responsibility.

4. Reporting Concerns

If you have any safeguarding concerns regarding ALBERR personnel or programs, please report them immediately to our designated Safeguarding Lead at safeguarding@alberr.org. All reports are treated confidentially and investigated robustly.